THE CRUEL AUNT AT JU HOO

  [13/07, 11:58 pm] Flora is not happy today by Auntie treatment to her. Flora feels double standard imposed on her. She is not treated like others. She is given leftover foid unlike the rest. 3 times in the past she wasn't given proper lunch. Was give bread n ham once, one popiah only another time, the third time tasteless kweow teo ( unpalatable so ended up thrown away). Tonight, Flora's takeaway is only a few fish cakes n rice unless others where they can choose as they like. Flora cannot choose and is always given the worst takeaway possible, if not leftover, other mean giveaways.

 I think you know your mum in law character so I won't have to say much now.

Flora is feeling the strain of being the only waitress tonight, doing everything without much help from the team.

A few times she felt dizzy. I think her job is too tiring for her to serve the many customers. It's too much for one person to do the job of waitress.

You did mention that there are times, no customers, not busy, she can rest.

You are wrong, she has to cut vegatables by herself. Help dishwashing. No rest. Can't even check handphone messages. She's made to do everything in the restaurant except cooking. 

If Auntie is like that , I doubt anyone can work there for long.

I don't know what you can do to solve this management problem. If it's like that all these years. I am pessimistic.

You can talk to the Auntie who is the boss of drinka to have a balanced view of what's happening at Ju Hoo. Thank you.

Auntie check Flora's bag nightly, dunno what she wants to see. 

Today's lunch, Flora was given the smallest fish from the plate. The better fish for others. Bold and straw to the face double standard. Flora felt like a stepchild/maid/slave etc.

Auntie is so calculative in giving food, she won't give more food than she thinks sufficient. Gauging Flora's stomach in case Flora eats more supposed to.

Today, Auntie saw Flora threw away the leftover fish from lunch, given by Auntie for Flora's dinner. So Flora's dinner tonight is just rice and a few fish cakes. What Flora has thrown away is supposed to be her dinner. Dunno what to say other than saying Auntie is mean and different.

 I think Flora needs more rest in the next few days before she decides whether to continue working or not. The job is not doing good to her health. It's too strenous daily plus the unfavorable treatment given to her.

When Flora newly joined, Auntie offered her either kwehtiao or beehoon ( no rice dish). Later Chen told Flora, she can ask for rice dish too. Auntie like to choose for Flora what she can takeaway. Sometimes Auntie will microwave leftover from lunch for Flora to take home for dinner. Auntie like to pick the smallest piece of meat and put at Flora plate meaning Flora can't pick from the main table. Auntie ask student waitress to observe Flora and whatever Flora does wrong, student reports to Auntie and Flora gets scolding from Auntie.

now at immigration, just finished, immigration came to my house on 11 /7 to look for Flora to confirm she is staying there.

after Immigration check, she can continue working at ju hoo if you like.

From now on, Flora has to stay in Peringgit and be present when immigration come again to spot check.

i m afraid she can't go to work anymore at ju hoo. she is given second chance by Immigration to prove she is staying at Peringgit so we hv to be at Peringgit from now on until they come and check.

i will be going to takh now to move my things back to Peringgit today.

She will be blacklisted if immigration can't see her at her residence, they even ask neighbors about who and who staying there.

should b soon coz we submitted on 29/6, 2 weeks already and her special pass will expire on 1 August.

Its up to Flora to decide later and also depends on how Auntie treats her workers. If it has been like that all these years, workers come and go whenever Auntie mistreats them then Flora will be the same as previous workers.She cant tolerate Auntie's unkindness by not giving proper lunches and expect to work at hectic pace since Ju Hoo is always busy.

We appreciate the house but Flora's status for long term stay is pending. If rejected, she has to return to Indonesia. So we cant take the chance. We must settle immigration first.

Auntie made the bed so she has to lay on it as the saying goes. Let her takeover Flora's work for the time being and she'll know how tiring it is plus after work, has to walk home 0.8 km over a hill. Every night previously, Flora has has to rest first after work at 10 pm before she has the energy to walk home, stopping here and there to rest. I have to hold her arms to push/support her in walking

Walking to work at 2 pm under there sun and and uphill climb over hill to Ju Hoo is also tough. By the time reach Ju Hoo, legs already hardened, need rest before starting work.

Thank you. The ride home for Flora after is good.

Flora already disheartened and need to recover, her thighs and instep still hurts.

I think it's ok if you find replacement for Flora and she's not needed anymore.

I think its cruel to employ only one waitress to work in a busy place like Ju Hoo. I wonder how other busy restaurants can make do with only one waitress.

The other workers at Ju Hoo, always stay inside the kitchen avoiding work, not considerate to help out at the tables when very busy.

If anyone can say Flora's work is not tough, then they haven't work at Ju Hoo before.

Walking to work at 2 pm under there sun and and uphill climb over hill to Ju Hoo is also tough. By the time reach Ju Hoo, legs already hardened, need rest before starting work.

Flora already disheartened and need to recover, her thighs and instep still hurts.

 Thank you. The ride home for Flora after is good. 

I think it's ok if you find replacement for Flora and she's not needed anymore.

 i think its cruel to employ only one waitress to work in a busy place like Ju Hoo. I wonder how other busy restaurants can make do with only one waitress.

if anyone can say Flora's work is not tough, then they haven't work at Ju Hoo before.

when u look on it it’s seem like that , did u understand what job role that flora and li fen doing , li fen actually is doing in kitchen just because flora don’t know how to take order so we just request she come out and help out 

i understand Fen has a different role, I am saying that at busy time, colleagues should help and not draw line and stick to her own role, 

do you know Flora role,, it's waitresing, cut vegetables,, dishwashing, serve customers etc,, its multi roles. do everything and anything that others wont do.

others can be choosy ob their role right except Flora

Flora is jill of all trades.

I think you’re misunderstanding what I’m trying to explain

I will go to look on it and flora come back I will explain myself what need to do and she follow what I give her to do that it’s , I think this is very fair to her already , thank you so much for the feedback ya

 Since you say I am not going to giving a good feedback on Ju Hoo. I wont continue anymore. The problem lies at Auntie not Ju Hoo. Since Auntie is managing Ju Hoo, Auntie is responsible for Ju Hoo's reputation 

tomorrow and Sunday flora able to come to work ?

Better not, we dunno how immigration surprise spot check. I failed the first time, now second time is my last chance before black listed. Sorry, not for the moment.

supposed to put at Ju Hoo, but forgotten while in the grab, i will send it to Ju Hoo when you need or I wait until I have to go there to collect Flora's outstanding salary or can Alex transfer to my Bank. See how?. as you like.

 A small issue is running errands for Auntie, like going to pharmacy to buy her medicine. Auntie asking Flora to buy coffee for Ah Loong. This is a favor requested by Auntie. I think it depends on how the request is conveyed. Not an issue I think. Can be an issue if Auntie take it for granted that Flora has to carry out any chore and every chore given to here. Sounds like Flora being treated like a domestic maid. Why?.Is it because she's Indonesian?. 

Flora just told me another thing, few times Auntie threatened her coz few times customers went off with paying. Auntie threatened to cut Flora's salary. I wonder is this right. Cashier not monitoring customers properly, waitress is blamed, and threatened cut salary. How about cut Cashier's salary?. That's how Auntie talk. Her mouth and her tongue is amazing.

 As I see it, kitchen workers work is in the kitchen and can't help outside kitchen workers but outside kitchen workers have to help inside kitchen workers. How many workers inside kitchen and how many workers outside kitchen?.

A point to note is that it's not a daily thing that Flora is given a miserable size takeaway. Most of the days, the takeaways are given in generous portions. Occasionally, Auntie just feels like being nasty, understandably she's a senior citizen, and that behavior happens to people at that age.

 The drink's auntie like to give Flora like cakes, chocolate, bananas for her consumption. Auntie will check Flora's bag and take out the things and give to all the workers eg. bananas. Auntie has no respect on others personal belongings and would take out whatever in Flora's bag, she feels like as though she's entitled to do it coz she is the boss. Auntie even ask the student to check Flora's bag. Why?. does she think Flora is a thief?. please ask her. I dont you would like it if she checks your things m

 if boss can settle it, he would have done it long time ago, let's face it, Auntie is beyond help or change. She is like that will be like that all her life. The only change happening is, workers will change, every now and then and Auntie remains the same, Excuse my pessimism.

So Li Fen prefers in the Kitchen rather than waitresing outside kitchen, understandable so, coz it's less tiring, less walking inside kitchen. Don't think Li Fen wants waitresing work. Think If you don't look into it, you may even lose Li Fen. Just my assumption

hv to tell you this, Auntie even ask Flora to massage her shoulders for about 10 minutes, so far only twice. So this what Flora has to do when customers are not around. Not easy to work for Boss who is a bit of a bully, a bit exploitative and verbally unkind. Does she treat her workers like maid or only happens to Flora?. Hope you could find workers for Ju Hoo. If you let Auntie manage, the same story goes on and on. A leopard cannot change its spots. Dunno what you can do. Maybe you need a few part partners to solve the frequent turnover of workers.

Flora just told me this, from this behavior of Auntie, I can think that Auntie is different from normal people. Since she has been driving Flora home after the molest incident. Auntie is either joking or have intention to frighthen Flora daily by telling Flora that she won't be sending Flora home frequently, at least 3 times a day for no other reasons, other than enjoy scaring people with her constant threats, whenever she has the opportunity. Of course, this will scare Flora, thinking she has to walk home alone in the night with scary immigrants or hanging around, walking to and fro to work.

The molest case was by 3 drunken Bangladeshis. They were no afraid even when I was with Flora. Drunken people would do foolish things or commit crime boldly without thinking of the consequences. 

Flora also told me whenever there are any heavy lighting work to be done. No other workers are in sight, all avoiding heavy work. Eg. lighting of big rice bags, lighting of big rice cooker from dishwash area to thermos rice pot. Where are all the men?. Dishwasher is an old man. Ah Loong looking pale not in good health. Li Fen missing when work is to be done. 

I have told you all that Flora had experienced already so please look into and think if there are any workers who can tolerate her for long.

Please talk to 'Auntie drinks boss', she always take pity on Flora and give her snacks, free drinks, fruits, meals etc. She can tell you how Flora is treated by Auntie Ju Hoo?.